A Positive Approach to Managing Relationships with Parents
A ½ day course delivered by Amanda Arnold, Executive Headteacher, Delves Federation. Training for any staff members who deal regularly with parental concerns including; leaders at all levels, teaching staff, administrative staff and pastoral teams. The training will cover:
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- factors which contribute to poor relationships;
- building positive relationships and steps to minimise conflict;
- managing communication channels;
- handling difficult conversations;
- actions when things go wrong;
- personal wellbeing and coping strategies.
Date: Monday 17th March at 1.00pm-4.00pm.
Venue: Fairlawns hotel, Walsall. Cost: £130 (+VAT)